Returns and Exchanges – Tinyrabbit

Returns and Exchanges

Return Policy

Tinyrabbit is always happy and delighted to ship wonderful products that you love, but in case you do not want to use please not to worry, we will happily accept returns of unused merchandise in its original condition at the time of purchase. Please do not open the merchandise that you do not wish to use as it disturbs the packing and loose the freshness.

Items that are purchased on www.tinyrabbit.in, we offer a full refund (with the exception of gift wrapping and shipping expenses associated with the order) if they are returned in their original condition within 15 days of purchase. 

Items that are not purchased on www.tinyrabbit.in, including products purchased on other re-sellers of Tinyrabbit, we accept returns according to the terms and conditions mentioned on the re-seller website, provided that the items are unused and in their original condition within 15 days.

For any queries on product or if you observe a manufacturing defect or faded colours, please contact us at sales@tinyrabbit.in or call  +91 85439 56789 between Monday through Friday from 10 am IST to 6 pm IST and on Saturdays from 10 am to 3 PM IST.

 

Refunds

To receive your refund for an item that you wish to return that you purchased from www.tinyrabbit.in within the last 15 days, simply contact us at sales@tinyrabbit.in or call  +91 85439 56789 between Monday through Friday from 10 am IST to 6 pm IST and on Saturdays from 10 am to 3 PM IST. Ship the item to:

Tinyrabbit Clothing LLP,

H51, Vedhihar, Thirumalghery,

Secunderabad, Hyderabad – 500015,

Telangana, India

 

Please note that the shipping cost of a returned item is at the expense of the customer. We recommend that you use a method that allows you to track the package, as we are not responsible for items lost in transit.

 

Please make sure to include following information along your return and please drop us an email of the same @ sales@tinyrabbit.in.  The information must include: name, address, phone number, the word “refund” and your original order number. As soon as we receive the item and confirm that it is in its original condition, we will refund the credit/debit card used to purchase the item. Please note, it takes an average of 10 business days to refund a credit/debit card.

Please mention your Google Pay or Paytm numbers if any for refund.


Exchanges

To perform an exchange, simply ship the unwanted item to:

Tinyrabbit Clothing LLP,

H51, Vedhihar, Thirumalghery,

Secunderabad, Hyderabad – 500015,

Telangana, India

 

Please note that the shipping cost of a returned item is at the expense of the customer. We recommend that you use a method that allows you to track the package, as we are not responsible for items lost in transit.

 

Please make sure to include following information along your return and please drop us an email of the same @ sales@tinyrabbit.in.  The information must include: name, address, phone number, the word “refund” and your original order number. As soon as we receive the item and confirm that it is in its original condition, we will refund the credit/debit card used to purchase the item.

 

Once we receive your returned item, we will send out the desired item in 2 days of time depending on the availability. We will contact you for your information if there is a balance due for the new item before shipping it out. You will receive a confirmation email when the new item ships so you know it’s on its way and you can track it through the shipping track number accordingly.